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    NDIS Plan Management

    Providing Wider Choice and Control to NDIS Participants
    /NDIS Plan Management

    NDIS Plan Management

    Having Plan Management on your NDIS Plan enables you further to better concentrate on achieving your desired goals and having one less thing to worry about. Magnum Support Services is a registered provider for NDIS Plan Management Service to participants with valid plans and funding for Plan Management. Our team of accountants is well experienced in managing money matters for clients and have long standing positive feedback.

    We encourage all Service Providers to our clients to send through their invoices with all relevant and necessary details to our email. From here we record all Invoices into our system and process them appropriately to claim the amounts from NDIS Plans and make timely and fast payment to all within 7 to 10 working days.

    We work closely with all clients and their authorised representatives by keeping them informed of all incoming invoices entered in to the system before amount is claimed from the Plan for payouts. Working with Magnum Support Services, our clients are always in control of their plan and funding at all stages of the processing.

    To further discuss how we can enable NDIS Participants with Plan Management Support, please give us a call or send us an email.

    Note: All emails regarding Plan Management queries and Invoices shall be sent to:
    pm@magnumsupports.com.au

    To discuss any queries regarding your NDIS Plan Administration and Management, call our Plan Management team at:
    03 9013 6663 or 1300 93 1313

    Sign Up for NDIS Plan Management

    Signing up with Magnum Support Services for the management and administration of your NDIS Plan is quite very simple and easy. Fill out and provide us back with a scanned copy of NDIS Plan Management Easy Signup Form to our NDIS Plan Management team by email at pm@magnumsupports.com.au or if you don’t have access to a scanner &/or email, please post it to:
    Suite 22, Level 1, 797 Plenty Road,
    South Morang VIC 3752

    Upon receipt of the above, our NDIS Plan Management team will create your client file and process it further without any hassles. They may contact you back to discuss any queries during the process if needed.

    Online Signup for NDIS Plan Management

    Click the button below and submit NDIS Participant and NDIS Plan Details for a quick online signup for NDIS Plan Management with Magnum Support Services

    Sign-Up NDIS Plan Management

    Access My NDIS Plan Portal

    Click the button below to go to login page to access your NDIS Plan managed by Magnum Support Services.

    My NDIS Plan Portal

    NDIS Invoicing Guide

    We understand Cash Flow is most important for a business operations. We strive to ensure all Invoices are paid in timely manner. To enable us to ensure all Invoices are processed appropriately as we receive them, please provide Invoices as per the Invoicing Guide to record your Invoice and claim for your payment from NDIS appropriately.

    To assist you further we have prepared an NDIS Invoicing Guide that you can refer to for correcting your Invoices and providing them in the right acceptable format.

    ** Invoices in PDF, DOC, DOCX formats only will be recorded and processed for payments
    – Invoices to be downloaded from online links will not be considered

    Information to Include in Invoice

    Invoices for claiming payment against supports and services provided to NDIS Participants shall be raised in the same manner like a service being provided to any other client. However there is some additional information to be included in the Invoice to validate the recording and processing for payments.

    The Information to be included in an Invoice shall be:

    Provider Details

    • Company / Trading Name
    • ABN Number
    • Business Address
    • Phone / Email Number
    • NDIS Number (if regd provider)

    Invoice Details

    • must state – TAX INVOICE
    • Invoice Number (must be unique)
    • Invoice Raised Date

    Participant Details

    • Participant Full Name
    • Participant’s NDIS Number
    • Service Address
    • Client Contact Details (optional)
    • Any other Contact Details

    Service Details

    • Support Dates
    • Service Description
    • NDIS Support Line Item Number
    • Quantity / Hours
    • Unit Charge

    Financial Details

    • Total Amount Payable
    • GST Amount (as applicable)
    • Payment Due Date
    • Bank Account Details (for funds deposit)

    Frequently Asked Questions – FAQs

    Questions As NDIS Participant:

    Signing up for Plan Management or referring someone to us for the same is simple and easy as providing necessary information through online NDIS Intake Form or send these details in email to pm@magnumsupports.com.au. One of our team members will add you to files and send a service agreement to process further.

    For NDIS Plan Management we charge a once off Plan Management Setup Fee as per line item 14_033_0127_8_3 and monthly Plan Management Administration fee as per the line item 14_034_0127_8_3.

    Only you can view the reports online with an account setup with your email address on file. To authorise your Support Coordinator to view reports, you will have to send us an email to setup access.

    As NDIS Participant with us for Plan Management services, if you have an email address, you will get your portal login to view Plan Budgets, relevant reports, approve/decline Payment Requests, download reports and do more to effectively manage your plan allocations.

    NDIS Participants with valid email address will be notified by email on any new Payment Claim / Request filed against an Invoice. You can Approve or Decline the same from online or your portal login. If you dont have email and prefer to be called, we will call to get your approval.
    ** For Participants with valid email address, payment requests not approved in 15 days will be auto approved if enough amounts are available in budget cateogories.

    To be reimbursed from NDIS Budgets against any supports, services or consumables paid for by NDIS Participant using their own money, the purchase must be necessary and reasonable, and be funded for under NDIS Plan.

    * Magnum Support Services is one of the few NDIS Plan Managers to assist participants claim reimbursements from their NDIS Plans in such way.

    Questions As Service Provider:

    Invoices to claim for payment for supports and services provided to NDIS Participant, whose NDIS Funds are managed by Magnum Support Services, must be emailed to pm@magnumsupports.com.au 

    We endeavour to process all Invoices received within 1-2 days and pay the service providers within another 2 to 3 days, unless there are any delays from NDIS in processing the payments from their end.

    When we file a Payment Request for an Invoice with all relevant details, the Participant receives an email update to approve or decline it online. Provider shall receive a notification if the participant has declined payment for any or else if approved, the Invoice is processed further to process to be paid for.

    If the Participant rejects / declines payment, we will send notification to the provider. Until the payment is then approved and appropriate funds are available, we will not be able to make any payment.

    Most Supports and Services provided to NDIS Participants under NDIS Guidelines are GST Free. However this may vary depending on kind of supports provided. For further informantion, please refer to ATO and NDIS Website for GST component on supports provided.

    Service Providers can refer to our NDIS Invoicing Guide for an Invoice Template and details of what all information a correct Invoice shall include &/or look like. For any queries about the Invoices, please feel free to contact us back at pm@magnumsupports.com.au.

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